Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPGSD403A Mapping and Delivery Guide
Conduct government service delivery interviews
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | PSPGSD403A - Conduct government service delivery interviews |
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Description | This unit covers conduct of interviews relating to government service delivery. It includes undertaking pre-interview preparation, undertaking interviews and obtaining compliance with legislative requirements.In practice, conducting interviews for government service delivery may overlap with other generalist and specialist work activities, such as working ethically, complying with legislation, applying government processes, using advanced communication strategies, gathering and analysing information etc.licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | Not applicable. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field | Government Service Delivery. |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Undertake interviews |
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Element: Gain compliance |
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